Examples of Past Training Modules
Mastering Workplace Communications (Two Day Workshop) The first day of this workshop is designed to enable participants to develop appropriate
listening skills, send clear messages, enhance awareness of non-verbal communication
and learn skills necessary to conduct effective meetings. The second day is devoted
to increasing awareness of problem areas in written business communications. Participants
will learn to write clear, concise messages defined by a particular audience. For
this session, participants are asked to bring to class two pieces of correspondence:
one e-mail and one written report.
Technical Writing (Two Day Seminar) By using team-teaching and individual writing conferences, this intensive two-day
workshop helps improve technical writing skills through instruction, practice, and
one-on-one writing conferences. This seminar focuses on organizing information, sources
of accuracy, substantiating arguments, personal style, analyzing and adapting to the
audience, and achieving simplicity and clarity in report and letter writing. Engineers
and other technical personnel interested in effective business writing will benefit
from this program.
Public Speaking and Presentation Skills (Two Day Workshop) In this highly interactive workshop, learn how to handle nervousness, manage the
two-way communication process, inform and persuade your listeners, translate technical
ideals and jargon into simple terms, organize your ideas, make sure your audience
will follow and remember your ideas, and develop and use visual aids. Participants
make short presentations and help others develop presentations using criteria and
constructive criticism. Two to three different types of presentations will be videotaped.
This course is ideal for any engineer or technical person who, as part of their job,
must present technical ideas or proposals to peers, supervisors, customers, or the
public in a way that is understandable.
Interpersonal Skills for Team Members & Facilitators (Two Day Seminar) Organizations integrating quality management concepts into the workplace have found
the interpersonal relationships among workers more important than ever. Understand
the basic concepts impacting interpersonal relationships. Acquire foundation skills
for exploring team building, facilitation skills, and communication in more specific
teams to all levels of employees. Topics include interpersonal communication, active
listening, conflict resolution and assertion.
Developing Effective Presentations (Three Day Seminar) Learn to design and deliver interesting, purposeful and effective presentations.
This seminar demonstrates methods for organizing ideas quickly and accurately, without
hours of work usually involved with planning the task. Participants deliver a presentation
to a small group or other participants. This presentation segment utilizes video tapes
and critiques as part of the learning experience. By the end of the program, participants
will have gained the confidence necessary to speak effectively in front of groups,
make presentations, and sell ideas to others.
Project Management (Two Day Workshop) Every Project Manager knows a successful project is one that is completed on time,
comes in under budget and performs according to the project objective. This course
is designed to provide greater managerial insight into what project management is,
how it works, and why it works as it does, enabling managers and team members to make
more effective and efficient use of time and resources while maximizing project management
performance. The concepts of Program Evaluation and Review Technique (PERT) and Critical
Path Method (CPM) are introduced. Microsoft Project and ABQM software are used to
illustrate concepts and principles developed in this course. Discussion of each topic
is followed by examples and exercises to reinforce concepts developed. Participants
are encouraged to bring personal examples and experiences to the course. General familiarity
with personal computers is helpful.